Terms & Conditions

1. Introduction

Welcome to gb111, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") govern your use of the gb111 website, mobile application, and all related services (collectively, the "Platform"). By registering an account, depositing funds, or otherwise accessing any part of the Platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms in their entirety.

gb111 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will post a notice on the Platform and update the "Last updated" date above. Your continued use of the Platform following any such changes constitutes your acceptance of the revised Terms. If you do not agree with any update, you must stop using the Platform immediately.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these Terms and any promotional materials or bonus offers, these Terms shall prevail.

2. Eligibility Requirements

To access and use the Platform, you must meet all of the following eligibility criteria without exception:

• You must be at least 21 years of age. This platform is strictly for adults aged 21 and above. We do not permit access by any person under this age, and we actively enforce age verification checks.
• You must be a resident of Bangladesh or otherwise legally permitted to access online gaming services from your jurisdiction. It is your sole responsibility to verify that online gambling is lawful in your location before creating an account.
• You must register as an individual in your own name and use only one account per person. Operating multiple accounts is strictly prohibited and will result in immediate suspension.
• You must not be a current employee, director, officer, agent, or close family member of any employee of gb111 or its affiliated companies, subsidiaries, or service providers.

gb111 uses industry-standard Know Your Customer (KYC) verification procedures to confirm user eligibility. You may be required to submit a government-issued photo ID, proof of address, and proof of payment method. Failure to complete verification may result in withdrawal restrictions or account closure.

3. Account Registration & Security

To place bets or play casino games on the Platform, you must register a personal account. The registration process requires you to provide accurate, complete, and current information. You must update your details promptly if they change at any time.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. All activities that occur under your account credentials are your responsibility. gb111 will never contact you to ask for your password. If you suspect unauthorized access to your account, you must notify us immediately at [email protected].

Account Closure & Suspension

gb111 reserves the right to suspend or permanently close any account at its sole discretion, particularly in the following situations:

• Breach of any provision of these Terms, including but not limited to fraudulent activity, collusion, bonus abuse, or chargebacks.
• Provision of false or misleading personal information during registration or KYC verification.
• Account inactivity for a period exceeding 12 consecutive months, after which dormancy fees may apply in accordance with applicable law.

4. Deposits & Withdrawals

gb111 supports a range of payment methods commonly used in Bangladesh to make deposits and withdrawals as straightforward as possible for our players. All financial transactions are processed in Bangladeshi Taka (BDT) and secured using SSL encryption.

Deposit Rules

The minimum deposit amount and any applicable processing fees will be displayed at the point of transaction. Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Deposits made using payment methods that do not belong to the registered account holder will be rejected and may trigger an investigation. gb111 does not accept cryptocurrency deposits at this time.

Withdrawal Rules

Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible. All withdrawal requests are subject to our standard identity verification checks. gb111 aims to process approved withdrawals promptly, but processing times may vary depending on the payment provider. Note the following important withdrawal conditions:

• A withdrawal request will only be approved once all applicable wagering requirements attached to bonuses have been fully met.
• gb111 reserves the right to request additional KYC documentation before processing any withdrawal, regardless of prior verification status, if suspicious activity is detected.
• Winnings derived from wagers placed using funds obtained through fraudulent means will be voided, and the account may be permanently closed without compensation.

5. Bonuses & Promotions

gb111 periodically offers welcome bonuses, free spins, reload bonuses, cashback offers, and tournament prizes to eligible players. All bonus offers are subject to the following general conditions, in addition to any specific terms communicated at the time of the offer:

• Each bonus is available to one account per person, per household, per IP address, and per device. Attempts to claim the same bonus through multiple accounts constitute bonus abuse and will result in account closure.
• All bonuses carry a wagering requirement unless explicitly stated otherwise. The specific rollover multiplier and eligible games will be detailed in the individual promotion's terms. Standard wagering requirements at gb111 are between 20x and 40x the bonus amount.
• gb111 reserves the right to withdraw any bonus offer, alter its terms, or void bonus winnings if there is evidence or reasonable suspicion of fraudulent activity, exploitation of system errors, or collusion between players.
• Free spins winnings may be subject to maximum cashout limits as specified in the relevant promotion. Unused free spins expire within the time period stated in the offer.

Players bear sole responsibility for understanding the terms of any bonus before accepting it. If you are unsure about any bonus conditions, please contact our support team before claiming the offer.

6. Responsible Gaming

gb111 is committed to promoting responsible gaming and providing a safe, enjoyable environment for all players. We recognize that gambling can become problematic for some individuals and we take our duty of care seriously. gb111 offers a range of tools to help players manage their gambling activity, including deposit limits, session time limits, self-exclusion periods, and reality check notifications. These tools are accessible from your account dashboard at any time.

This Platform is strictly intended for adults aged 21 and above. If you believe your gambling is causing financial, emotional, or social harm to yourself or others, we strongly encourage you to use our self-exclusion tools or contact our support team immediately. gb111 supports responsible gaming guidelines and does not condone gambling beyond one's personal financial means.

7. Prohibited Activities

The following activities are strictly prohibited on the Platform. Engaging in any of them may result in immediate account suspension, forfeiture of all balances, and legal action where applicable:

• Money laundering, financing of terrorism, or any other illegal financial activity in connection with the Platform or winnings derived from it.
• Using automated software, bots, artificial intelligence, or any other mechanical or electronic means to place bets or interact with the Platform in a way not intended for human use.
• Exploiting software bugs, glitches, or errors in game mechanics to gain an unfair advantage. Any winnings obtained through such exploitation will be void.
• Collusion with other players or with Platform staff to manipulate game outcomes, gain unfair advantages, or defraud gb111 or other players.
• Submitting false identity documents, misrepresenting your age, location, or any other personal information to bypass eligibility or verification requirements.

8. Intellectual Property

All content on the Platform, including but not limited to software, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and game code, is the property of gb111 or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any such materials is strictly prohibited.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access the Platform for personal and non-commercial use only. This licence does not include the right to copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any Platform content.

9. Limitation of Liability

To the fullest extent permitted by law, gb111 and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your access to or use of the Platform, even if advised of the possibility of such damages.

gb111 does not warrant that the Platform will be available at all times, error-free, or free from viruses or other harmful components. We are not responsible for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your device as a result of your use of the Platform or downloading of any material from it.

10. Amendments & Governing Law

gb111 reserves the right to modify these Terms at any time by posting the updated version on the Platform. The most current version of these Terms will always be accessible on this page. Modifications take effect from the date of posting unless stated otherwise. Your continued use of the Platform after any such modification constitutes your acceptance of the updated Terms.

These Terms shall be interpreted and governed in accordance with generally accepted principles of online gaming law and consumer protection standards. Any disputes arising out of or in connection with these Terms that cannot be resolved through our customer support team will be referred to binding arbitration. gb111 operates with the aim of fair play and player protection at all times.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to reach out to our support team. We are available around the clock to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

You may contact us by email at [email protected]. Please include your registered username and a clear description of your query. Our team aims to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).