Privacy Policy

1. Introduction

gb111 ("we", "us", or "our") operates the website gb111.club, providing online casino, sports betting, cricket betting, slots, crash games, and bingo services to players in Bangladesh. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our platform.

By registering an account or continuing to use gb111.club, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

2. Information We Collect

We collect different types of information to provide and improve our services. The categories of information we collect are described below.

Personal Identification Information

• Full name, date of birth, and nationality — used to verify your identity and confirm you are 21 years of age or older.
• Email address and mobile phone number — used for account management, communications, and two-factor authentication.
• National ID (NID), passport, or other government-issued identification document — required for KYC (Know Your Customer) compliance.
• Residential address — required for identity verification and regulatory compliance purposes.

Financial Information

• Payment method details such as bKash account numbers, Nagad wallet IDs, Rocket mobile banking information, Upay account references, Visa card numbers (masked), and Mastercard details (masked).
• Transaction history including deposit amounts, withdrawal requests, bonus credits, and wager records.
• Currency preferences and account balance information in Bangladeshi Taka (BDT).

Technical and Usage Information

• IP address, device type, browser type and version, operating system, and unique device identifiers.
• Pages visited, session duration, game history, betting patterns, and clickstream data recorded during your use of gb111.club.
• Geolocation data (country and region level only) to ensure compliance with applicable service restrictions.

3. How We Use Your Information

gb111 uses the information we collect for the following purposes, always within the boundaries of applicable law and this Privacy Policy:

• Account registration, verification, and authentication — to create and maintain your gb111 player account and confirm your age and identity.
• Processing deposits and withdrawals — to facilitate secure financial transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Providing and improving our gaming services — including slots, cricket betting, live casino, crash games, and bingo, and developing new features based on player behaviour.
• Customer support — to respond to your queries, resolve disputes, and provide technical assistance in a timely manner.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities.
• Responsible gaming monitoring — to identify patterns that may indicate problem gambling behaviour and to enforce self-exclusion or deposit limit requests from players.

4. Data Sharing and Disclosure

gb111 does not sell, rent, or trade your personal information with third parties for commercial gain. We may share your data only in the specific circumstances outlined below.

Trusted Service Providers

We work with carefully vetted third-party service providers who assist us in operating the platform — including payment processors, game technology providers, fraud detection partners, and cloud infrastructure services. These providers are contractually obligated to protect your data and may only use it for the specific tasks assigned to them.

Legal and Regulatory Obligations

We may disclose your personal information when required to do so by law, court order, or government authority. This includes cooperating with law enforcement agencies in cases involving fraud, money laundering, or other criminal activities affecting our platform or its users.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such change via email or a prominent notice on our website before your data is transferred and becomes subject to a different Privacy Policy.

5. Cookies and Tracking Technologies

gb111.club uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and gather analytical data about how the platform is used. A cookie is a small data file stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies — strictly necessary for the platform to function correctly. These include session cookies that keep you logged in and security tokens that protect against cross-site request forgery (CSRF).
• Analytical cookies — help us understand user behaviour on the platform by tracking page visits, session length, game preferences, and navigation patterns. This data is used in aggregate form only.
• Preference cookies — store your language and display settings so you do not need to reconfigure them each time you visit gb111.club.

You may manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality and security of your gb111 account.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable legal and regulatory obligations. In general, active player account data is retained for the full duration of the account's existence plus a minimum period of five years following account closure, in accordance with standard financial record-keeping requirements.

Transaction records including deposit histories, withdrawal records, and bonus usage are maintained for a minimum of five years to meet anti-money laundering (AML) compliance obligations. When we no longer have a legitimate need to retain your data, we securely delete or anonymise it.

7. Your Rights

gb111 respects your rights regarding your personal data. As a user of our platform, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of access — you may request a copy of the personal data we hold about you and receive it in a readable format within a reasonable timeframe.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
• Right to erasure — under certain circumstances, you may request the deletion of your personal data from our systems, except where we are required to retain it under applicable law.
• Right to restrict processing — you may ask us to limit how we use your personal data in cases where you contest its accuracy or object to the way it is being processed.
• Right to withdraw consent — where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account email address. We will acknowledge your request within two business days and aim to resolve it within 30 days.

8. Data Security

gb111 takes the security of your personal information very seriously. We implement a comprehensive set of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, and regular security audits.

Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. If you have reason to believe that your gb111 account has been compromised, please contact our support team immediately.

9. Third-Party Links

From time to time, gb111.club may reference or link to third-party services such as payment gateways (bKash, Nagad, Rocket), game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), or other externalplatforms. These third-party sites operate under their own privacy policies, and gb111 accepts no responsibility for their data practices. We encourage you to review the privacy policy of any third-party service before providing your personal information to them.

10. Children's Privacy

gb111 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, solicit, or retain personal information from anyone under the age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us at [email protected] immediately.

11. Changes to This Privacy Policy

gb111 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service offerings. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of gb111.club following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We strongly recommend that you review this page periodically to stay informed about how we are protecting your information.